Patients on regular medication will require repeat prescriptions and for a safer and speedier service repeat prescriptions are now computerised. Please allow 48 hours for your repeat prescription to be processed. (Bank holidays and weekends not included).
We are not able to issue repeat prescriptions at weekends, on public holidays or outside of normal surgery hours. Due to the large number of requests we process each day and the increased risk of making mistakes, we are also unable to take orders for repeat prescriptions over the telephone.
Requests can be submitted
- In person by coming to reception
- By post (remember to include a stamped self-addressed envelope, if you want the prescription posted back to yourself)
- By fax (01246 223398)
- By email to firstname.lastname@example.org (the practice does not accept any responsibility for emails not received due to technical failures on your end which may be due to your email device/application not being setup correctly or lack of network connectivity, or mis-spellings in the email address, please ensure you type the address as above carefully and correctly, if you are having difficulties please use another method to submit your prescription, the email address does not automatically acknowledge receipt of your emails)
- Online via SystemOnline https://systmonline.tpp-uk.com/ (NOT YET ACTIVE)
WE ARE MOVING CLINICAL SYSTEM BETWEEN 18/5/2018 TO 25/5/2018
OUR ONLINE ACCESS SYSTEM WILL BE OFFLINE UNTILL AFTER WE HAVE MOVED CLINICAL SYSTEM. THIS WILL BE SOME TIME AFTER FRIDAY THE 25TH OF MAY 2018.
AFFECTED PATIENTS WILL BE CONTACTED. THE PRACTICE MAINTAINS A LIST OF THE USERS WHO PREVIOUSLY HAD ACCESS AND WILL BE IN TOUCH FOR YOU TO RE-REGISTER.