Online Consultation Service
If you need urgent help, please call the practice on 01246 277287.
For non-urgent medical or administrative help, you can contact us using our online consultation tool by clicking the button below.
This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.
Your request will be reviewed by our clinical or administrative team. Submissions are reviewed between 8:00am to 6:30pm Monday to Friday, and we will provide a response once your request has been assessed.
Response times can differ depending on the nature of your enquiry and overall demand.
Please note: this service is not monitored continuously, and response times may vary.
If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.
You can still continue to get in touch with us the way you do currently, or if you prefer you can use the contact us button below to request an appointment without having to ring the surgery.
You can also use the button to request:
- Fit (sick) notes
- A query about a prescription request
(please continue to submit repeat prescription requests in the usual way)
- Routine care appointment (Smears, Vaccinations, Medication Reviews)
- Test results
- Updates on referrals
- Private letter from your GP (there is a charge for these)
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.